Short Course Student Guide


Welcome to the Creative Short Courses and Training Directory from the University of Hertfordshire, School of Creative Arts.

We offer a range of creative short courses designed to meet the needs of enthusiasts, practitioners and creative professionals. All of our courses are taught by professionals who are leaders in their fields. Tutors support and challenge those who want to learn new skills, acquire new knowledge or develop new expertise.

Contact details

Creative Ideas & Short Course Office
AB149, Todd Building (opposite Student Office)
University of Hertfordshire
College Lane, Hatfield
Hertfordshire AL10 9AB

Tel: 01707 285327

To view and book courses visit

Our Team

Shaun Borstrock
Associate Dean Business, Innovation and Projects

Tricia Bryan
Short Course Director and Project Manager

Nick Thomas
Creative Ideas and Short Course Coordinator

Booking courses

When you book a course you will receive an automated email confirming your payment and the course you have booked. You will also receive an email asking you to do a full student registration. You MUST click on this link and register yourself as a student to receive your student number. You will need your student ID and password to book any other course and also for media equipment used in your course.

Approximately two weeks before your course starts you will receive communications from us which will include:

  • A map of where to come
  • A parking permit
  • A list of what you need to bring
  • A request for a photograph of you for your student ID badge which allows you access to your workshop.

Booking problems

Please contact our office if you have any problems booking
Tel: 01707 285327

Problems with computer login and passwords

Information Hertfordshire Helpdesk are the only people who can deal with your student login and password for security reasons.

Tel: 01707 284678

Terms and Conditions

The University’s Terms and Conditions for Short Courses can be found here.

What to do if you cannot attend your class

If you are unwell or unable to attend your class, please contact our office so that we can inform your tutor.

Tel: 01707 285327

Adverse Weather

In the case of adverse weather conditions please visit the University’s emergency website:

Student Handbook

To view the School of Creative Arts Student handbook, please click here. A printable version is also available here (login via StudyNet).

Being Safe – University policies and contact details

The University has a number of policies in place to ensure all students are staff are respected and kept safe.

Children, young people and vulnerable adults

Equality and diversity

Harassment and bullying

Internet, on-line communication and social media

Security and public access

First Aid/Emergencies/Accidents

All Schools within the University have designated First Aid officers. Please see one of our notice boards to view who these officers are.

In an emergency you can contact security on one of the internal telephones or direct on:

Tel: 01707 285555
Ext. 5555


The University has a Safeguarding policy in place to ensure that all students and staff feel safe, respected and secure. If you vulnerable or unsafe or have seen something that has made you think that someone else is venerable or unsafe, then please contact the Short Course office and speak to the Safeguarding designated person in confidence. Alternatively you can speak to your tutor, who will report the potential incident to the designated Safeguarding person.

Designated Safeguarding person: Tricia Bryan
Tel: 01707 285327


The University’s policy for online safety can be viewed here.

Equality and Diversity

The University’s policy for equality and diversity can be viewed here.

Compliments, complaints, comments or questions

Please contact the Short Course Office if you wish to speak about anything noted in this area.

Tel: 01707 285327

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